FAQ

Frequently asked questions

Will these players play my Region 1 DVDs and Blu-rays?

Yes. Our players are region-free (multi-region), so they play discs from the US, Europe and Asia, including PAL and NTSC formats.

How long does delivery take?

7-15 business days within the United States, with free shipping on every order.

Do I need a voltage converter?

No. Units shipped to the United States come with a US-compatible power adapter.

Is there a remote control in the box?

Yes, every player includes a remote, an AV or HDMI cable where applicable, and a user manual in English.

Can I return an item?

Yes – a 30-day return window on unused items, plus a 12-month warranty. See Returns & Refunds.